Modules in the sidebar
Move between service modules (Accounts, Contracts, Interactions, and Inventory) and carrier-specific modules in a single, organized navigation rail.
ICOMM's Operating Platform
TMA: your entire environment, in real time.
TMA is the web app and client portal at the center of everything ICOMM does. Built on an inventory-centric data model, it connects every service to its contracts, orders, allocations, sites, users, accounts, invoices, and trouble tickets, so you see your whole IT and Telecom estate, in granular detail, the moment you log in.
The TMA Dashboard
One connected view of every service you run.
Filters across the top
Narrow your entire estate by account type, location, vendor, and date range, then save the view you return to most.
Summary widgets
At-a-glance tiles surface total services, what's active, what's pending, and what needs attention, before you dive into a single record.
Records & export
Browse services as tiles or a list, search and sort by any field, and export your full inventory to a spreadsheet to work with it offline.
The Data Model
Everything links back to the service.
TMA is inventory-centric by design. Each service sits at the center of its own web of relationships, so a single record answers what it costs, who owns it, where it lives, and what's happening with it right now.
Service
The center of the model
- ContractsTerms, rates & renewal leverage
- OrdersMACD & procurement history
- AllocationsCost split across cost centers
- SitesPhysical location & address
- UsersWho depends on the service
- AccountsBilling account hierarchy
- InvoicesCharges, audits & payments
- Trouble TicketsIssues, support & resolution
Modules
Purpose-built for the work you do.
TMA is organized into modules, including core service-management modules and carrier-specific modules that connect directly to provider APIs, so each team works in the part of the platform built for them.
Service Management Modules
Accounts
Your full billing account hierarchy across every vendor, mapped to the services and invoices behind it.
Contracts
Every agreement tracked for terms, rates, compliance, and renewal dates, linked to the services it governs.
Inventory
A complete, continuously audited record of every service, line, and asset across your enterprise.
Interactions
A running history of orders, changes, and support activity, so nothing about a service is ever lost.
Billing & Invoices
Audited charges, allocations, and OnePay payment status, reconciled against your inventory every month.
Order Status & Quoting
Track moves, adds, changes, and disconnects from quote through completion, in one place.
Carrier-Specific Modules
Connected directly to carrier APIs over secure OAuth, these modules pull live service data, status, and ordering capability straight from the provider, starting with Lumen, with more carriers added over time.
Service Details API
Live service detail pulled from Lumen over OAuth 2.0: bandwidth, type, circuit IDs, install and expiration dates.
Billing & Interactions
Carrier billing and interaction records surfaced alongside your own inventory for a single, reconciled view.
NaaS Scheduler
Schedule and manage Network-as-a-Service capacity directly from the portal.
Ethernet on Demand
Provision and adjust on-demand Ethernet services without leaving TMA.
Diagnostics
Run carrier diagnostics against live circuits to speed troubleshooting and resolution.
Quoting & Order Status
Quote new services and follow orders through to turn-up, with carrier status reflected in real time.
Integrations
Connected to the systems you already run.
TMA doesn't live in a silo. It integrates with the platforms your business depends on, so telecom and IT data flows where your teams already work.
IT Service Management
Trouble tickets, changes, and assets sync with your service desk so support stays in one workflow.
Human Resources
User and org data keep service ownership, allocations, and mobile assignments accurate as people change roles.
Enterprise Resource Planning
Invoices, allocations, and payments feed your financial systems for clean spend, budgeting, and accruals.
See TMA Live
Walk your own environment in real time.
A short walkthrough is the fastest way to see what an inventory-centric platform feels like: your services, your contracts, your invoices, all connected. Let's set one up.