The Challenge:
Lack of accurate service inventories and cost control measures continue to be one of the greatest challenges for IT leaders. Existing processes and solutions often fall short of expectations and significant overspending is common because of these deficiencies.
The Solution:
We perform a Telecom Recovery Audit, which entails a comprehensive review of telecommunications bills for the past three months for all known carriers, analyzing contracts, and pricing agreements in effect. We compile the findings in a report that includes recommendations for process improvements, savings, and cost recovery. If we find overcharges, we will help you recover what is owed to you through credits from your telecommunications provider(s). We also help you develop an implementation plan to make process adjustments as needed. This audit is extremely comprehensive because we are analyzing the data we obtain from you and your providers with our industry-leading TMA technology platform.
How it Works:
ICOMM’s telecommunications cost recovery services identify wrongful charges in your Telephony, Data, Internet, Hardware, Maintenance, Managed Services, VOIP, UCaaS, CCaaS, SDWAN, Cloud, SaaS, or Wireless Service invoices. Our team performs a detailed review of all technology invoices for errors, researches and identifies alternative plan options, and identifies cost savings opportunities.
Our deep industry experience and awareness helps us to identify special pricing, terms, or other factors that could reduce costs in future contract cycles.
How Our Clients Benefit:
Complete and Accurate Inventories
Full Invoice Review
General Ledger
Detailed Services Baseline
Savings and Audit Validation
Frequently Asked Questions:
A couple of things...
ICOMM is inventory centric! Not only do we understand the costs associated with your services but we also have a complete understanding of the underlying monthly inventory. This allows us to help you understand what you have, why you have it ,and if there is a better rate or way to deliver services.
We are a full service, Done-for-You TEM. We give our clients the accurate data, reporting, bill pay, sourcing, contract compliance, and supplier management they want and we don't ask them to do any of the work to get what they want.
A key differentiator for ICOMM is our approach to inventory and asset management. Most TEMs do not specialize in this area and our clients continue to validate that for us.
So even if you have an existing TEM that handles invoice processing functions for you, we could likely help with inventory and asset management.