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Our People 2017-09-28T12:24:33+00:00
Jim PriceCEO
Jim Price is Executive Vice President and Chief Operating Officer of Focus Point Technology, Inc. (FPT) and Chief Executive Officer of ICOMM, Inc. Through Focus Point Technology and ICOMM, Jim and his teams help clients better understand, select and manage all aspects of telecommunications systems and services, including next-generation networks, mobile technologies and Telephony and UC technologies. Jim oversees all operational aspects of Focus Point and ICOMM, including FPT360 and TMA, FPT and ICOMM’s telecommunications management application suites, their IT and Telecom Expense Management services, the Telephony and UC support services, their One-Pay payment services and their telecommunications consulting services. Jim serves on Focus Point Technology’s Board of Directors, and is a founding member of the FPT Advisory Board.

Jim was a three time President of the Board of TEMIA, the Telecommunications Management Industry Association, and still serves on the Associations Ethics Committee.

Dave RussiePresident and Chief Revenue Officer
Dave Russie is Executive Vice President and Chief Revenue Officer of Focus Point Technology, Inc. (FPT) and President and Chief Revenue Officer of ICOMM, Inc.
Michael FitzgibbonVice President - TEM Services
Mike has more than 13 years experience in the telecommunications industry. A Ball State University graduate, Mike worked for both Ameritech Cellular and AT&T Wireless before joining ICOMM in November 1998.
Mike is ICOMM’s Vice President of Telecom Expense Management (TEM) Services. He oversees a team of 17 TEM Analysts, who perform a variety of tasks for ICOMM’s clients including invoice management, contract analysis and compliance, ePayment services, carrier ordering services, budgeting, forecasting and accruals reporting, Project Management and Resource Management and Client Relationship Management.

Mike has lead numerous telecom audit projects for ICOMM clients. These audits included analysis of Customer Service Record information, assessment of contract compliance, right-sizing of telecommunication needs, and removal of third-party and thrifty billing.

Mike is an experienced Project Manager and Customer Liaison, with a deep background in Telephony Support. In 2004, Mike managed the transition from existing key systems to enhanced Cisco IP for 400+ sites for a Fortune 500 client. This project included ordering PRI’s for each location, managing the cutover from POTS Services to PRI Services on go-live weekends, ordering disconnection of unneeded POTS services, and reviewing invoices to ensure unneeded services were removed. Mike provided Level 1 support to the sites after their transition to the new system.

Joseph DeMarcoVice President, Telecom Management Services
Joe is ICOMM’s VP of TMS, and leads a team of 19 telecom management services employees, directing day-to-day activities and priorities, and managing issues and risks on behalf of a number of large, multi-site clients with approximately 1500 locations mostly in the US and Canada.

As part of that role, he also manages ICOMM’s voice services help desk which provides level 1 and level 2 support and telephony system maintenance including vendor dispatch and coordination, M/A/C activities, carrier trouble-shooting and system upgrades.

Joe also directs ICOMM’s project management office, to ensure projects delivered within clients’ timeline and budget, and conform to best practices and ICOMM standards. ICOMM’s PMO office is involved in all large projects ICOMM manages, including Telephony system implementations and large-scale carrier migrations or network upgrades.

Joe acts as the day-to-day customer relations manager for all TMS clients and acts as an escalation point for any client issues, 24/7.

Joe also works with our Telecom Consulting team to provide senior level technical expertise to all ICOMM clients in the areas of PBX design, Call Center design, carrier network design, IVR design and PBX vendor maintenance and repair strategies.

Roxanne GroffVice President, Client Engagement and Analytics
David NearyVice President, Development Services
Eddie SmithVP Managed Mobility Service
Mei Wah KesslerVP Efficiencies and Reporting