This morning, Blue Hill Research (@BlueHillBoston, www.bluehillresearch.com) published a case study on the benefits to business of utilizing a dedicated TEM provider (as opposed to a software only model).   This case study walks through the evolution of ICOMM’s engagement with the client in question, and details out the various benefits the client has seen over the course of that engagement.  You can read the full report here:  http://bit.ly/ICOMMcase.